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Viewing 12 past events matching “technical writers” by Date.
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Wednesday
Feb 8, 2017
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Write The Docs PDX - Networking with a side of Write The Docs proposals – New Relic NOTE: We'll be in New Relic's newest meeting room, on the 27th floor
FYI, O'Reilly has an excellent guide to creating conference proposals, "Propose, Prepare, Present". If you navigate to http://shop.oreilly.com/product/0636920027096.do, you can get the eBook version for free. We'll start with a brief networking session from 6-6:30. At 6:30, I'll make a few announcements. Anyone who wants to try out a "preview" of a conference talk (5-10 min), or just present their draft proposal for comments, can speak to the group (or ask questions) after that. |
Tuesday
Mar 14, 2017
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Write The Docs PDX - Learn About The Wacom User Help System – New Relic Wacom -- a company which develops Pen Input hardware -- needed a user help system to move beyond static PDFs. Their solution was to separate product-specific PDFs into a series of, mostly common, HTML topic pages. These HTML file were, in turn, processed into a web deliverable package via Python scripting.
The solution is complex, as the Wacom system includes interrelationships between 150+ topics across over 30 products and 14 languages. The solution required “a more technical Tech Writer” -- as it required knowledge of HTML Wacom implemented their solution by integrating their tech writer in their Engineering team. They also included a dedicated engineering resource to support design and development of their technical docs. Speaker: Arthur Krebsbach, Windows Software Engineer |
Tuesday
Apr 11, 2017
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Write The Docs PDX - Preview Talks at Write The Docs 2017 – New Relic Save the date! We'll give people who are scheduled to speak at the Write The Docs 2017 conference a chance to rehearse their talks. |
Tuesday
Jun 13, 2017
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Write The Docs PDX - Internet Archive: Universal Access. Open APIs (Speaker: VM Brasseur) – New Relic With tens of millions of items in its collections, Internet Archive is one of the largest libraries in the world. It provides free and open access to all of its materials to anyone with an internet connection, making it a treasure trove for researchers, historians, and curious individuals.
Of course, having a collection that large doesn’t help anyone if it’s difficult to access. To help with this, Internet Archive has released a number of open APIs and tools to allow people to upload and download items, as well as data mine the metadata for the entire collection. In this session we will: Give you a tour of Internet Archive and its collections Speaker Bio: In VM (aka Vicky)'s nearly 20 years in the tech industry she has been an analyst, programmer, product manager, software engineering manager, director of software engineering, and C-level technical business and open source strategy consultant. Vicky is the winner of the Perl White Camel Award (2014) and the O'Reilly Open Source Award (2016). Vicky occasionally blogs at http://anonymoushash.vmbrasseur.com, often writes and is a community moderator for opensource.com, and frequently tweets at @vmbrasseur. |
Tuesday
Jul 11, 2017
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Write The Docs PDX - History of the New Relic Documentation Site, Part One – New Relic It’s understood that great documentation is essential to use software properly, but in a world with ever-changing specifications and hot new features, how can documentation remain fresh and easily accessible? We’ll discuss how New Relic has approached this, from the process of making sure the latest correct information is available, to updating the interface to make it easy for users to find exactly what they’re looking for, to analyzing our users’ habits and feedback to provide necessary tools and updates in the future.
We’ll take a stroll down memory lane to visit some of the early layouts of the documentation site, and we’ll discuss the present iteration of the site and the UI changes that were made and why. We’ll also look into the future and provide a glimpse into what we can expect from the site in the months to come. Speaker: Phil Mills |
Tuesday
Aug 8, 2017
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Write The Docs PDX - Action! Not Just Words – New Relic Abstract
Bio Mo Nishiyama is a Technical Writer at Oregon Health & Science University’s Information Technology Group. His professional passions include transforming dense engineer-speak into customer-friendly support articles, cultivating a community of tech writers in the workplace, promoting a human-centric work culture, and sharing career/life experiences through public speaking. |
Tuesday
Sep 12, 2017
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Write The Docs PDX - Writing Inclusively About Technology Topics – New Relic NOTE: This will be a 90 minute *workshop*, and we may stay as late as 8:30 pm.
This workshop is an introduction to writing about identity in technology. Taught by the editor of The Responsible Communication Style Guide, this workshop covers how to write effectively, efficiently, and appropriately about topics tied to individuals' identities, including accessibility, gendered terms, and pronouns. It also covers how a style guide can be an effective part of the workflow when creating and promoting technology projects (including open source), writing documentation, and even developing software. Bio: Thursday Bram is the editor of The Responsible Communication Style Guide. She writes about intersectional feminism, cryptocurrencies, kitchen sinks, and anything else that catches her interest. She organizes conferences, sticker swaps, and potluck dinners on a regular basis. You can find Thursday online at ThursdayBram.com. |
Tuesday
Jan 9, 2018
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Write The Docs PDX - Networking with a side of Write The Docs proposals – Shut Up and Eat The Write The Docs NA conference returns to Portland in May. The call for proposals (http://www.writethedocs.org/conf/portland/2018/) was announced recently, and the deadline for proposals is January 10 (midnight PST).
For the fourth year, we'll give people who want to propose a chance to test things out, either by speaking briefly, or by brainstorming their proposals. FYI, O'Reilly has an excellent guide to creating conference proposals, "Propose, Prepare, Present". If you navigate to http://shop.oreilly.com/product/0636920027096.do , you can get the eBook version for free. We'll start with a brief networking session from 6-6:30. Note: Food will not be provided, but is available for order. At 6:30, I'll make a few announcements -- Anyone who wants to try out a "preview" of a conference talk (5-10 min), or just present their draft proposal for comments, can speak to the group (or ask questions) after that. |
Tuesday
Jul 10, 2018
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Write The Docs PDX - Write the Docs Portland July Meetup: How to Buy a Translation – Jama Software (New office) Join us for this month's meetup and explore the topic of translation. Documentarian and translator Amy Coulter will lead us through the process of buying translations.
"Can't we just run this through Google Translate? Can't my colleague translate that, isn't she from that country? Can we just lob this over the fence to a big LSP and be done with it? Can we find a freelancer ASAP? Join us for light refreshments and conversation. Please arrive by 6:15 as the doors lock after that time. |
Tuesday
Aug 7, 2018
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Write The Docs PDX - Write the Docs Portland August Meetup: Support Driven Expo 2018 Recap: Customer Support and Documentation – Jama Software (New office) Erin Grace and David Bastedo had a chance to attend the Support Driven Expo conference in June and will be here to share their experiences and what they learned. Support Driven Expo is a conference that brings together customer support professionals to learn from each other and share best practices through talks, workshops, and unconferences. Learn more about how documentation plays a role in customer support and other trends in the support community. Join us for light refreshments and conversation. Please arrive by 6:15 as the doors lock after that time. |
Tuesday
Sep 11, 2018
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Write the Docs PDX - Joint meetup with the Portland Accessibility and User Experience group – Jama Software (New office) We'd like to welcome Portland Accessibility and User Experience group (@pdxa11yux) as we host a joint meetup/workshop for writing more inclusively. We’ll share inclusivity guidelines and tips, then break into groups and apply and share what we’ve learned. Together, we’ll uncover solutions to make your writing more inclusive. Please bring any burning accessibility comments or questions and any samples of relevant work you'd be willing to share and discuss. |
Tuesday
Dec 4, 2018
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Write the Docs Portland December Meetup: Minimum Viable Documentation for RESTful APIs – Jama Software Our December meetup features a presentation by Mike Jang (Senior Staff Technical Writer at ForgeRock), as well as several very important announcements for the community. You don't want to miss this! Here's a teaser for Mike's presentation, "Minimum Viable Documentation for RESTful APIs": To paraphrase a James Bond movie, "Swagger is not enough..." ...You've done the work to set up OpenAPI specification REST calls for your APIs (Inaccurately known as "Swagger"). You have reference information. But you discover that few users are actually trying REST calls on your system. You're wondering: "What else do I need?" This presentation will describe the Minimal Viable Documentation (MVD) for RESTful APIs, also known as "What do I need for my developer portal?" Based loosely on Kristof Van Tomme's presentations on Developer Experience, Mike will describe the MVD for a developer portal, what will help your developers try out your APIs. |